Beware of verbal aggression – 5-minute talk to develop people
Beware of verbal aggression
While it’s true that we’ve all been involved in heated conversations with our bosses, colleagues, and subordinates, aggression and harsh responses don’t have to be common or become the norm in the workplace. To break the cycle of verbal aggression, individuals must first recognize a verbal aggressor, including themselves. Then they must adopt the right attitude, whether they need to confront it or correct their own behavior. This talk explains to people what to do and how to identify a verbal aggressor.